101 reasons why you should let us service your car !
Recent customer comments, independently verified by the Good Garage Scheme
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1. The van is always clean when I pick it up and repairs are well done. 29/03/10
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2. Excellent service. I would have given 5 stars across the board if my car had been washed, however, when you consider the value for money I can't complain! 09/03/10
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3. Splendid garage, a credit to the industry. 08/03/10
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4. Always found reception staff very helpful and obliging. 08/03/10
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5. Friendly service desk staff, reasonable prices. 10/03/10
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6. I have always been pleased with car contacts and I would highly recommend them to other people. 08/03/10
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7. Excellent experience all round, keep it up and well done! 18/03/10
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8. Always very helpful. 19/02/10
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9. Exceptionally good value for money and very helpfull staff. 19/02/10
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10. Word of mouth. It was a panel repair. 25/02/10
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11. I used to walk past Car Contacts when my children were at school in Tilehurst and it was also mentioned to me when I was looking for a new car. Thank you. 25/02/10
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12. As a single lady, I have never felt uncomfortable when dealing with any member of staff, nor have I ever felt under pressure to make a rush decision or to have work done that may not be entirely necessary. I will continue to use this garage for servicing, repairs and MOT's. 16/01/10
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13. Very happy all round! 29/01/10
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14. A trustworthy garage! 30/01/10
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15. Catherine was very helpful. Last time we had car service the car was valeted, however not this time. I thought it was good then. 21/01/10
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16. It wasn't as expensive as I had anticipated; not as much work needed to be done as I had imagined. Very satisfied! 02/02/10
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17. Cleaned as well. Never happened to our cars before at other places! 28/01/10
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18. The staff I was in contact with were very helpful. The lady who answered all my questions was particularly very helpful and well mannered. Once again, thank you. 30/01/10
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19. Nice to have a garage on the doorstep that is reliable. Car purchased from this garage sales department one year ago and has been a first class buy too. 19/01/10
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20. I trust this garage. 13/01/10
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21. Very helpful and polite. John Taylor was extremely friendly, thank you John. 17/01/10
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22. Bearing in mind the adverse weather conditions, the MOT and service given to my car was to the normal high standard. All the work was promptly carried out, costing of this work was excellent and the car was also valeted ready for my collection. 15/01/10
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23. I have always found this garage to be very efficient and most helpful. And however small a problem, they will deal with it. I have every confidence in them. They deserve a five star rating. 09/12/09
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24. I had only used them for MOT before but they did an urgent repair at short notice so I will use them again. 06/11/09
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25. Very helpful and really impressed, thank you. 18/11/09
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26. Generally very satisfied. 16/10/09
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27. Just a minor fault with names/booking. Otherwise satisfied. 19/10/09
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28. Nothing is too much trouble for this garage. 19/10/09
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29. A good service, I was well looked after. Catherine was very helpful on the day. 15/10/09
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30. Excellent service - very pleased. 16/10/09
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31. Efficient and helpful garage. 07/10/09
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32. Purchased the vehicle from Car Contacts in June 2006 and have used Car Contacts ever since. The service has always been excellent. 22/09/09
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33. This garage is exceptional because of the honesty and integrity of the staff, because the prices and costs are given and discussed - what you see is what you get - and because there are no cunning extras and no cons. This garage gives garages a good name. 15/09/09
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34. Your internet site is extremely good - very handy to book an MOT slot via the web. 14/09/09
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35. What else can I say? All round excellence - complete satisfaction. 09/09/09
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36. Really polite and helpful, keep it up. I drive past loads of your competition garages to use your service. 11/09/09
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37. Excellent competitive price for MOT. Very easy booking via internet. Highly recommended. 14/09/09
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Quick service and affordable price. 24/08/09
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39. You could not wish for a better service. Outstanding. 10/08/09
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40. I have been using car contacts for many years and have found them always honest and reliable. 19/08/09
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41. Not being a mechanic, I cannot judge the standard of work but car running smoothly so far. 12/08/09
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42. Excellent service, professional staff. Great value or money. 10/08/09
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43. Lovely friendly staff and quick service. 08/08/09
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44. 1st class service. Staff very friendly. 10/08/09
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45. I had a very nice time. 09/08/09
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46. Very helpful staff, who keep you informed of costs etc. 12/08/09
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47. Excellent suatomer service. Difficult to suggest how they could improve! 31/07/09
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48. Price of MOT was £32. Great saving on standard price. Staff were very helpful and obliging. Free tea/coffee very welcome. 30/07/09
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49. Have been using this garage for the last 3 years. They have never let me down. Joe is fantastic, always on top of things and most friendly. I cannot fault them, nothing is too much trouble for them. 5* garage, thank you. 08/06/09
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50. We have used this garage since moving to the area seven years ago and always have excellent service. We trust them to tell us only what really needs to be done. Seven of our family relatives now use the garage too! June 2009.
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51. I've used this garage now for several years. I've also purchased my last three vehicles from them. 14/07/09
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52. A great service and done so quickly. Very impressed. Will use the garage again. I will also recommend to all my friends and family. 15/07/09
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53. Very satisfied. 11/07/09
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54. Very good service, prompt response and good value. 08/07/09
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55. The feedback from the check after the MOT was very useful indeed. 15/07/09
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56. Everything dealt with calm proficiency and politeness. 16/06/09
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57. Very satisfied with smooth service. Great staff. 24/06/09
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58. Friendly, efficient service, being partially handicapped they made every effort to assist me by making the distance I needed to walk Tony car the minimum. 25/06/09
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59. Prompt, friendly service even though it was a cold call. I will certainly look to use the garage again, although hopefully not too often! 18/06/09
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60. I have used this garage for nearly 20 years for all the vehicles in the family. 05/06/09
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61. The coffee was appreciated. 22/06/09
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62. Have been to Car Contact on a number of occasions, staff have always been very helpful. 12/06/09
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63. Always give excellent service, helpful and good advice. 11/06/09
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64. Used this garage last year for my other car and plan to keep coming back for both. 12/06/09
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65. I have had nearly 20 years of reliable service from this company with all the cars that I have bought from it. A very reliable company in every respect. 09/06/09
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66. My family have bought three cars from Car Contacts and have been so pleased with all of them. 09/06/09
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67. I am a disabled driver who drives from a wheelchair. Car Contacts have always given me excellent service, often carrying out repairs at material cost only. 09/06/09
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68. Thanks for prompt action on recovering the car and for clear and precise costing. 07/05/09
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69. The reception area was very professional, efficient and polite. 14/05/09
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70. Always good value for money and trusted service. 12/05/09
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71. Only reason why I wouldn't use your garage again is because I live too far away! Really happy with the car I purchased though! 08/04/09
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72. I have been using the garage for the past three to four years and I feel that the service continues to improve with each visit. 15/04/09
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73. Was kind enough to look at my daughters car the same day and get it repaired even though no appointment had been made - much appreciated. 27/04/09
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74. I have all of my servicing done here! 15/4/09
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75. Excellent service as always (for more than 20 years!) 25/03/09
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76. I was very pleased. 26/03/09
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77. I purchased a new car from Car Contacts and was extremely impressed by the level of service I received. The car is excellent and I will continue to use them for all my car requirements. 03/04/09
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78. The young lady was very helpful and was knowledgeable. 20/03/09
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79. Very good service and staff. Will be back next year. 19/03/09
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80. Very efficient, helpful and fast professional service. 26/03/09
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81. Exceptionally competent, accommodating and friendly. All star in the garage world! 05/03/09
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82. Excellent customer service, they do everything they can to help. 25/02/09
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83. The staff at Car Contacts were extremely helpful and knowledgeable about the cars they had in stock. The customer service so far has been excellent and I am looking forward to using them for future MOT and services. 09/02/09
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84. Return customers. 13/02/09
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85. Very helpful-I have used it for MOT but may very well use it for next service. 10/02/09
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86. All the staff in Repairs were very helpful. 26/01/09
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87. Staff always very helpful. 23/01/09
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88. Clear pricing policy. Call about extra work. 22.01.09
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89. Local garage with a very pleasant staff, providing an excellent service. I will definitely be using it again. 27/01/09
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90. I have been going to this garage for 30 years and found the work to be well done. The staff are very polite and helpful. Every time I go there I have no complaints and I recommend them to anyone. 05/01/09
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91. Very happy and impressed with the service. 17/01/09
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92. In fact the work was not done because they use the sensible recommendation. 16/01/09
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93. The service(customer service)was excellent throughout. best of all was the free coffee machine!! I will be back nest year. It is so good to have a garage I can trust, I have had my MOT here since 2005. 24/11/08
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94. I have been coming to this garage for 20 years and I have never been disappointed. 16/12/08
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95. Had car MOT - have been using this garage for nearly 20 years. 11/12/08
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96. I have used Car Contacts for the last three years and I have always found them very pleasant to deal with. Catherine is great, nothing is too much trouble and they stay in touch with you. All staff are very pleasant. 11/12/08
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97. My contact Catherine was highly knowledgeable both mechanically and customer service wise. All very efficient. Thanks. 2/12/08
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98. Purchased my new car from Car Contacts after they had serviced my previous one. The original garage is too far away at my age! I have happily used Car Contacts ever since. 27/11/2008
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99. I can't believe I have wasted so much money at dealerships car. Car Contacts dealer quality with small prices. 1.12.08
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100. We regularly use this garage and are never disappointed. 28.10.08
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101. Excellent service this year and in previous years. 30.10.08
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